Raise of Issue:

How to efficiently manage the assets in the your business? How to maximize the value of assets? How can the business know the status of assets at anytime? How to manage the products and prices, and share this information with external parties?

Basic Frame:

e-Logistics is to take care of fixed assets and invisible assets electronically. Through this module, users under certain security level are able to find out which asset is used by which user now, it past value and present value. e-Logistics offers a life time management of every asset in the business. In the case of product and service management, e-Logistics also enables share of information about product price and orders with customers, resellers and suppliers.

The benefits of e-Logistics: employees and suppliers are able to share information about office supply, fixed assets and related services, while distributors and customers are able to share information about products and prices through Intranet or Internet.

e-Logistics, with combination of e-SCM, can offer an overall logistics management. And with e-workflow, e-Logistics realizes automatic management of business assets.

The whole structure of e-Logistics:

You can assign a product manager to each product. He/she can take care of versions, documentation, prices, product configuration, web information, and country-specific information. This individual can also take responsibility for publishing the relevant new items related to their product, and can handle service requests .

Improve control of your internal product range
e-cology is the ideal instrument for managing all internally used products. You simply define all the products that can be ordered by your employees by giving each item a specification, defining a policy outlining who may request the item, and giving a list of options that may be chosen. In combination with e-Workflow you can also manage all the purchase requests. Your purchasing department, or even the supplier, can easily monitor when a new shipment is required or whether specific products cause more than an average number of complaints.

Keep track of your assets
Assets form a part of your product catalog. By entering a simple request employees can order a PC or a car. Once approved and received it also becomes part of the employee dossier. All assets can be registered individually with a unique serial number. This offers the possibility of linking individual items to employees and having complete insight into the location of and responsibility for your valuable assets. The serial number is one of the many search options when keeping track of assets.

Share your product documentation with both customers and employees
All product-related information like sub-assembly items, manuals, pictures, technical information, installation instructions etc. is stored in the same database and linked to the product. Via the catalog published on the internet your customers and prospects have direct access to all of this information.

Integrate service management with products and customers
A request like a product enhancement, a problem report, or service request can be tagged to a customer, product and/or employee. These requests are managed via a workflow, which ensures that the right person acts on the request for product improvement or customer service. The same request also forms the basis for planning and statistical reports.

Analyze and report extensively
E-Logistics makes it possible to report on various levels: item, geographical spread, customer, reseller, sales, and contract. The integration with other e-cology modules also allows you to analyze the reports from a number of different angles, depending on your needs.

e-Logistics features:
o Every modification is logged o Advanced search capabilities o Reports and statistics o Integration with back-office o XML exchange o Clear overview of products and availability o Product, publication and task management o Activity planning per product o Product configuration o Multiple product lines, country lists and price lists o Central management of product assortment o Publishing on-line product information for customers o Rolling demos, brochures o Contract management in combination with E-CRM o Storage of various item-related information: manuals, license policies o Workflow management for product improvement requests o Complaint tracking

Welocome calling or Email Weaver !